Messaging Privacy Policy
Effective Date: July 16, 2026
Hawaiian Pools & Landscape (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy (“Policy”) governs your use of our website (
Please read this Policy carefully. By accessing or using our Site, you consent to the collection, use, and transfer of your information as described herein. If you do not agree with these terms, you must immediately cease using the Site and disable all cookies in your browser settings.
1. INFORMATION WE COLLECT
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“Personal Information”).
A. Information You Voluntarily Provide
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Contact Information: Name, email address, physical address, and telephone number when you request a quote, submit a contact form, or register for services.
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SMS & Messaging Data: Your phone number, consent to receive SMS messages, messaging history, and any information provided in texts.
B. Information Collected Automatically (Including “Pen Register” Disclosures)
When you visit and navigate our Site, we automatically collect certain digital identifier and routing information. Under some state laws, including the California Invasion of Privacy Act (CIPA), the software tools used to collect this data may be characterized as “pen registers” or “trap and trace devices.” By using this Site, you grant us prior, express consent to utilize these tools to collect the following:
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Internet Protocol (IP) Address: Collected automatically to establish a connection and route data.
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Device & Browser Identifiers: Browser type, version, operating system, language preferences, and hardware characteristics.
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Routing and Connection Metadata: Date and time of your visit, referring/exit pages, clicking behavior, scroll patterns, and search queries within our Site.
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Session Information: We may use session replay or analytics tools to understand how you interact with our Site.
2. DIGITAL TRACKING TECHNORIES, COOKIES, AND PIXELS
We utilize cookies, web beacons, tracking pixels (such as Google Analytics and Meta Pixel), and other tracking technologies (collectively, “Tracking Technologies”).
A. How Tracking Technologies Function
These technologies consist of small code snippets embedded on our Site pages. When your browser requests a page, these snippets may establish a simultaneous transmission to us and our authorized third-party analytics and marketing partners.
B. Consent and Opt-Out Mechanisms
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Prior Consent: We do not deploy non-essential Tracking Technologies before obtaining your consent via our Cookie Consent Banner or as specified in your browser settings.
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Your Control: You can control, block, or delete cookies through your web browser’s configuration. However, disabling cookies may prevent you from fully utilizing some features of our Site.
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Do Not Track (DNT) and Global Privacy Control (GPC): Our Site is configured to recognize and respect automated browser signals regarding tracking, such as “Do Not Track” (DNT) or Global Privacy Control (GPC) signals, where technically feasible.
3. THIRD-PARTY VENDORS AND “EAVESDROPPING” DISCLOSURES
To optimize our Site and provide our services, we partner with third-party service providers (e.g., website hosting, IT support, SMS delivery platforms, and analytics providers like Google).
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No Unauthorized Interception: All third-party software code, analytics scripts, and tracking tools running on this Site are explicitly authorized by us. They act solely as our service providers, processing data on our behalf under strict contractual instructions.
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No Sharing for Marketing: We do not sell, rent, or share your Personal Information—specifically including your phone number and SMS consent opt-in data—with third parties or affiliates for their own marketing or promotional purposes.
4. HOW WE USE YOUR INFORMATION
We use the collected information for the following business purposes:
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To deliver the services, quotes, and pool designs you request.
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To send you updates, promotions, and SMS messages (if you have opted-in).
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To operate, maintain, secure, and optimize our Site and prevent fraudulent activity.
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To defend against legal claims, enforce our terms, and comply with applicable laws.
5. YOUR SMS CHOICES AND CONTROLS
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Opt-Out: You can opt-out of receiving SMS messages at any time by replying STOP to any text message we send you.
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Support: You can text the word HELP for support to 901-754-7058 or call us directly.
6. JURISDICTION, CHOICE OF LAW, AND VENUE
This Section significantly limits your legal rights, including your right to bring claims in courts outside of Tennessee and your right to participate in class-action lawsuits. Please read it carefully.
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Governing Law: This Policy, the Site, and any dispute arising out of your use of the Site or our services shall be governed exclusively by the laws of the State of Tennessee, without regard to its conflict of law principles.
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Exclusive Jurisdiction & Venue: Any legal action, lawsuit, or arbitration arising under or relating to this Policy or our digital practices must be filed and prosecuted exclusively in the state or federal courts located in Shelby County, Tennessee. You and Hawaiian Pools & Landscape hereby irrevocably consent to the personal jurisdiction and exclusive venue of these courts.
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Class Action Waiver: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND HAWAIIAN POOLS & LANDSCAPE AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
7. SECURITY AND RETENTION
We implement reasonable administrative, technical, and physical security measures to protect your Personal Information from unauthorized access or disclosure. We retain your information only for as long as necessary to fulfill the business purposes outlined in this Policy, or as required by applicable legal obligations.
8. UPDATES TO THIS POLICY
We reserve the right to modify this Policy at any time. If we make material changes, we will post the revised Policy on this page and update the “Effective Date” above. We encourage you to review this page periodically.
9. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Hawaiian Pools & Landscape
1280 North Collierville-Arlington Road
Eads, Tennessee 38028
Phone: 901-754-7058